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Heads Up! HP Smart Array Driver Issue

28
Sep 2014
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We’ve seen a spate of incidents recently relevant to the HP Smart Array Drivers which can be shipped as part of ESXi 5.x. For the worst situation scenario – this really is producing outside of memory conditions and a PSOD (Purple Screen of Death) within the ESXi host sometimes. The bug is in the hpsa 5.5.0.58-1 driver and Smart Array controllers that use this driver have confronted this problem. For precisely the symptom, check VMware KB article 2075978.

HP in addition have released a client Advisory c04302261 about the issue.

It was a troublesome anyone to handle, together possible step could be to roll back/downgrade the driver for an earlier version. Unfortunately, not only is this not supported (or documented), but you might also know that an older driver might not exactly make use of a newer storage controller. Fortunately that HP have a new version on the driver available which fixes the challenge. Customers should upgrade to HP Smart Array Controller Driver (hpsa) Version 5.0.0.60-1 (ESXi 5.0 and ESXi 5.1) or Version 5.5.0.60-1 (ESXi 5.5). Details on the best places to locate the motive force and ways to upgrade it are situated within their advisory. Think of accomplishing this at the earliest opportunity.

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